Last updated: [DATE]

GRIPFORCE Tactical Mounts products are designed for demanding mounting and cable-management applications. We stand behind the quality of our products and warrant them against defects in materials and workmanship, subject to the terms below.

1. WARRANTY PERIOD

GRIPFORCE products are covered by a [INSERT WARRANTY PERIOD — e.g. 12 months / 2 years] warranty from the original date of purchase.

This warranty applies to the original purchaser and is provided in addition to any rights available under applicable consumer law.

2. WHAT THIS WARRANTY COVERS

This warranty covers defects in materials or workmanship that occur during normal and intended use of the product.

Where a valid warranty claim is accepted, GRIPFORCE may, at its option:

• repair the product;
  
• replace the product or affected component; or
  
• provide another appropriate remedy.
  

Your rights under Australian Consumer Law may entitle you to other remedies depending on the circumstances. 

3. WHAT THIS WARRANTY DOES NOT COVER

This warranty does not cover damage, failure or deterioration caused by:

• incorrect installation;
  
• misuse, abuse or neglect;
  
• use outside the intended application;
  
• unauthorised modification or alteration;
  
• accident, impact or collision;
  
• excessive load or unsuitable mounting configuration;
  
• normal wear and tear;
  
• exposure to conditions beyond the product’s intended operating environment;
  
• failure to inspect or maintain the installation;
  
• use of unsuitable, damaged or incorrectly rated cable ties, fasteners or other installation hardware; or
  
• damage caused by third-party equipment or accessories.
  

Cosmetic changes that do not affect product function may also fall outside this warranty.

4. CABLE TIES AND INSTALLATION HARDWARE

Where GRIPFORCE products rely on cable ties or other installation hardware, those components form part of the overall mounting system.

Installation strength and performance can be affected by:

• cable tie quality;
  
• tensile strength;
  
• width and material;
  
• age and condition;
  
• installation tension;
  
• tube size and surface condition; and
  
• environmental exposure.
  

Third-party cable ties and installation hardware are not covered by the GRIPFORCE product warranty unless expressly supplied and warranted by GRIPFORCE.

Customers should use appropriately rated, high-quality cable ties for the intended load and environment.

5. LOAD AND APPLICATION

Unless a specific tested load rating is published for a GRIPFORCE product, no single load capacity should be assumed from the mount alone.

The performance of the complete installation depends on factors including the mount, cable ties, tube geometry, equipment weight, load direction, vibration, impact and installation method.

The customer is responsible for ensuring the complete installation is suitable for its intended application.

6. MOTORSPORT, OFF-ROAD AND HIGH-VIBRATION USE

Products used in motorsport, off-road, truss, event, industrial or other high-vibration environments should be inspected regularly.

Check the mount, cable ties, fasteners and mounted equipment for signs of movement, wear, damage or degradation.

Any damaged or compromised component should be replaced before continued use.

7. HOW TO MAKE A WARRANTY CLAIM

To make a warranty claim, contact GRIPFORCE and provide:

• your name and contact details;
  
• proof of purchase;
  
• order number, where available;
  
• the product involved;
  
• a description of the issue;
  
• clear photographs of the product;
  
• photographs showing how the product was installed; and
  
• any other information reasonably required to assess the claim.
  

Warranty claims should be sent to:

GRIPFORCE Tactical Mounts

Email: [INSERT WARRANTY EMAIL]

Phone: [INSERT PHONE NUMBER]

Address: [INSERT BUSINESS ADDRESS]

We may request that the product be returned for inspection before a claim is finalised.

8. SHIPPING AND CLAIM COSTS

If a claim is confirmed to be covered by this warranty, GRIPFORCE will provide the applicable remedy and handle reasonable warranty-related shipping costs as required by law.

If inspection determines that the issue is not covered by warranty, any return shipping or replacement costs will be discussed with you before further action is taken.

9. AUSTRALIAN CONSUMER LAW

This warranty is provided in addition to your rights under the Australian Consumer Law.

For goods supplied to Australian consumers, the following statement is required for warranties against defects: 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Your consumer guarantee rights apply automatically and may continue beyond the stated GRIPFORCE warranty period where appropriate. 

10. CONTACT

For warranty questions or claims, contact:

GRIPFORCE Tactical Mounts

Email: [INSERT EMAIL]

Phone: [INSERT PHONE]

Address: [INSERT ADDRESS]